Front-desk & call-quality training
Train your team to convert qualified inquiries into booked, kept and paid appointments — not just answer phones. Scripts, objection navigation, follow-up cadence and measurable baselines.
Practice development consulting
The operational layer that turns a full schedule into real, repeatable revenue.
Most physician-owned practices don't have a marketing problem — they have an operations and conversion problem. Practice development consulting from the alliance fixes the intake workflow, the consultation pathway, the staff conversion training and the technical systems behind a practice that grows without routing every decision through the physician.
Who runs practice development
Operations, market intelligence, positioning and technical infrastructure under one roof.
Quintin L. Gunn Sr.
Practice performance & execution
15+ years building practice-growth systems for physicians via Help My MD Practice. 500+ practices served, 30–50% sustained patient growth, HIPAA-compliant workflows, front-desk conversion training, geo-targeted local dominance and the operating cadence behind multi-year compounding outcomes.
Quintin on LinkedIn Frank Martin
Market intelligence & patient acquisition strategy
Over thirty years as VP of Sales/Marketing, COO and CEO in the medical industry. Frank's intelligence layer decides where the practice aims — market analysis, geographic targeting, referral network mapping, patient demographic intelligence and competitive landscape work. When the diagnostic identifies a market reach problem or a positioning opportunity, Frank tells the team where to focus and designs the efficient patient acquisition systems that make growth sustainable.
Dee Nott
Methodology, identity & technical systems
Founder of Point Blank Strategic and architect of the Ready · Aim · Fire Market Domination System™. Owns the positioning, value-ladder design, conversion architecture and the technical infrastructure — CRM, automation, integrations and reporting — that make a practice run without the physician in the middle of every decision.
Dee on LinkedIn 22 → 171
qualified leads / month on the same ad spend (multi-location ortho)
$310 → $72
cost per acquisition vs. hospital-system competitors
40%+
sustained new-patient growth over 5 years (urology group, AZ)
80%
of routine follow-up automated so no qualified lead falls through
What's inside the engagement
Eight load-bearing pieces of a practice that scales.
We diagnose which of these is the binding constraint, then prescribe the engagement — not the other way around. You don't pay for everything; you pay for what's actually capping growth.
Intake & consultation pathway
Map every step from first call to second visit. Remove the dropoffs that cost you 40–60% of qualified patients before they ever sit in your chair.
Value-ladder & offer design
Engineer the path from low-friction first touch to your highest-value service. Premium positioning replaces race-to-the-bottom pricing.
Staff systems & accountability
Role clarity, daily huddles, conversion dashboards and the operating cadence that turns a busy practice into a profitable one without adding physician hours.
Technical infrastructure
HIPAA-aware websites, CRM, automation, call tracking and the integrations behind a practice that runs without the physician routing every decision.
HIPAA-compliant marketing ops
Consent capture, BAA-aware tooling, compliant tracking and review pipelines that protect the practice while still producing measurable patient acquisition.
Referral network architecture
Identify the 12–20 referral relationships that actually move revenue, then build the touch cadence and reporting that compounds them.
Practice startup & launch
New-practice or new-location launches: positioning, build-out checklist, hiring sequence, first-90-days lead system and the playbook that avoids the typical 12-month flat ramp.
How an engagement works
Diagnose. Prescribe. Deploy. You own the assets.
- Phase 01
Diagnostic (week 1)
10-question practice diagnostic, 30-minute conversation, stage placement and a clear answer to: what's stalling growth, and what kind of work fixes it.
- Phase 02
Prescription (weeks 2–6)
Operational and conversion changes specific to your constraint — staff training, intake redesign, value-ladder, automation, technical infrastructure.
- Phase 03
Deployment (ongoing)
We run the system; you own every asset. Reporting tied to leads, kept appointments, case acceptance and revenue per patient — not vanity impressions.
Questions from physicians & practice managers
Practice development consulting — common questions
Practice management consulting tends to optimize what already exists — staffing ratios, billing cycles, EHR workflow. Practice development consulting goes one layer earlier: it diagnoses whether your real constraint is positioning, conversion, operations or technical infrastructure, then prescribes the change that unlocks growth. Many engagements include practice management improvements, but they're the consequence, not the starting point.
For physicians & practice managers
Keep exploring
Built for physician-owners and practice managers — pick the next step that matches where your practice is right now.
Method
Diagnose → Prescribe → Deploy
How the three-phase method applies to every engagement.
Specialties
34+ specialties we work with
From orthopedics and urology to MedSpa, GLP-1 and concierge medicine.
Insights
Full schedule, flat profit
The operational pattern practice development is built to fix.
Decide
Why hire PGA over a generic agency
Six contrasts that matter when vetting a consulting partner.
Outcomes
What measurable impact looks like
Lead flow, positioning, local dominance and autonomy that compounds.
Talk
Contact the alliance
Reach the partners directly — no salesperson layer.
Start with the diagnostic
Find out whether practice development is the unlock — in 30 minutes.
Either one tells you what's actually stalling your practice — and what kind of marketing addresses it.
In 10 minutes, find the one constraint capping your practice growth — no salesperson required.